Based in Schererville, Ind., Forward Progress is a business management consultant. It focuses on collaborating business solutions with technology to optimize resources for Chicago-based small and mid-sized companies. The firm s business coaching and consulting services provide management in account systems, custom program development, web development, CRM/SFA systems, networking, telecommunications and call center development. Forward Progress offers training and coaching for lead generation, tracking and increasing ROIs, lead management and lead assessment. It has associations with Merrill Lynch, Management Technology Solutions Inc. and Bansley and Keiner, LLC, among others.