The folks at Elkhart U Haul were very good, professional. It's a well equipped U Haul. The reason for 3 stars, instead of more, is that I reserved on-line and the estimate was about $150 to rent...
- Mon: 7am-7pm
- Fri: 7pm-8pm
- Sun: 9am-5pm
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Ordered their hitch (from their own website in their own store) for my van on 8/23, paid a deposit. Called the day before to confirm they got the hitch and appointment was still on 9/4....
The general manager, Trevon, at this location is unprofessional, has a poor attitude, and severely lacks in customer service skills. I would never have believed he was a manager except that he had...