The tolls ... a necessary evil for the newer bridge. Since Riverlink went live it's been plagued with inaccurate processing and goof ups. I'm not sure it'll get over that reputation. I receive...
Riverlink
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Riverlink is a tolling company that provides convenient and efficient travel options for motorists crossing the tolled bridges in Jeffersonville, IN. They offer various tolling options, including accounts with or without transponders, and provide traveler tips and non-tolled alternatives for a seamless journey.
With a focus on customer satisfaction, Riverlink offers dispute forms for any billing errors and allows payment by mail. They also have customer service centers in Kentucky and Indiana, where visitors can receive assistance in person. Riverlink is committed to providing reliable tolling services and maintaining privacy for their customers.
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Reviews
My bank shows money was drawn by the due date but the rep says it didn't enter their system until it was 12 days late, accruing late fees. I asked if there was a grace period when things like this...
try to charge me on someone else's plate. horrible. riverlink needs to start reviewing the bill before mailing it.
Unbelievably poor customer service. I tried to pay my tolls online, and when I entered my license plate and VIN I received a message saying no tolls found. I never received an invoice and...
I needed to add funds on my ez link and get new stickies to add to my new car and was able to accomplish that before I went out of town. Great service & quick.
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