ICG, also known as Information Communications Group, offers a range of products and services for call centers. The company has been serving clients since 1986. It serves clients 24 hours a day, seven days a week. It employs a staff of agents who speak over 150 languages. The company specializes in telephone answering services. ICG also provides level one and two customer support services. It offers outbound business-to-business telemarketing and order taking services. In addition, the company provides e-mail management and hotel reservation services. ICG is located in Leawood, Kan. The company conducts surveys and helps in locating dealers.