Battery Terminal Inc is a "VALUE ADDED BATTERY SPECIALIST " with distribution facilities in Ashland, Ky. and Saint Petersburg, Fl. Founded in 1984, we have been providing quality batteries and battery related products to our consumer and commercial customers for more than 20 years.You can reach us at 800-796-6797 ( Toll Free ), fax 866-294-6925 ( Toll Free ), and e mail: email@example.comWe here at Battery Terminal Inc want you to be 100% satisfied with your purchase! We offer a 90 day exchange/refund policy. If you are not satisfied with your new product please contact us for a full refund or exchange. Customer will pay for the shipping of the product back to Battery Terminal Inc We will pay for the shipping of the exchange back to the customer. We take pride in our products and want to offer you the best customer service in the market. Please feel free to contact us with any questions or concerns.