I live in Southern Indiana, but needed a new modem on a Saturday, when my local Spectrum office wasn't open. Spectrum suggested this location in Louisville. The 3 employees working in this...
- Mon: 9am-8pm
- Tue: 9am-8pm
- Wed: 9am-8pm
- Thu: 9am-8pm
- Fri: 9am-8pm
- Sat: 9am-8pm
- Sun: 12pm-5pm
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Well...when you don't have any other option what can you do? Customer service is non-existent unless they are calling you to try and sell you addition services and products. I just want...
Spectrum is trash. Frequent drops, aggressive upselling, and internet prices go up after a year. Don't like it? Tough luck I guess. No competition means no motivation for them to be any better.
I hope you're ready for over-charging and the worst customer service ever! They'll even call you back to harass you.
Terrible service, Terrible customer service. Very poor management of the consistent issues. I have been having issues for over a month, spent more than 12 hours on the phone with them, taken 4...