Kool Smiles

1301 Winchester Rd
Lexington KY 40505
38 Reviews

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Opening Hours

Mon - Fri 8:00 am - 5:00 pm, Sat 9:00 am - 2:00 pm, Sun Closed


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Excellent dentist's office. The staff was calm and collected with my son when he got scared during work. Lot's of fun stuff for kids to do while waiting as well and clear communication with us as parents. I wouldn't take him any where else.
THEY ARE CHEATING WITH INSURANCE CLAIMThey initially told me that they are in network with United Health Care and took my insurance details and confirm that their doctors are in network and I don't need to pay any thing for Preventive Check. But when we visited they put with a doctor which in not in network and Insurance claim was rejected and now they will bill me the full amount. When I check the insurance site for Doctors which are in network for Kool Smiles and find that none of the doctors are covered. But when you call they always says that they are In network and later they will send you big bill.They are running a big cheating business where they make you visit them by saying everything is in network and later they will bill you entire amount.
I had such a fantastic experience at Kool smiles today. Lisa and Alicia were so helpful to me when I was filling my paper work out. When I got into the consult room Samantha was so nice and she explained everything very well to me. I had Dr. Jackson and she was very nice as well.
My experience was very good, everyone was kind to me even though it had been many many years since I had been to a dentist. I would recommend anyone with a fear or who happened attended a dentist in awhile to try them.
Great experience, they are friendly, great with children and made my visit great. My daughter moved visiting this office!! Thank you guys. Dr. Rector and Cassidy were amazing and met all my daughters and mine needs! This is the place you should go for your children.
Dr. Fenn was so awesome and super friendly. When he gave me the numbing shot in the palate of my mouth and he noticed that I was about to cry, he immediately apologized. I, unfortunately, don't remember the name of his assistant, but she was awesome and super friendly as well. Thanks for giving me such a great experience while having two badly damaged teeth removed! I've been recommending your clinic to everyone I know!!
Scared, the doctor was asking her assistant what to do, the front desk lady was so unfriendly and then to figure out they don't put kids to sleep for wisdom teeth. Not informative at all, the left hand don't know what the right hand is doing, never again would I take mine kind there.
cool smile is what I have now, my teeth was horrible, I'm 25 and never went to a dentist before, visiting a dentist is luxury not everyone can afford where I'm from, just like owning a fridge, u can imagine the rest, but now my teeth are white and healthy, and I keep broshing & flossing twice a day as advised.
I would absolutey recommend them to anyone with children! Took my son in today because he knocked out his front tooth and they made me feel to totally comfortable. The dentist Dr.Star and her assistant Page were great with my son!!! He's not even scared to go back anymore.
After they brushed my 3 boy's ages 4,3 and 2 teeth almost everyone of the employees went to the back and left us sitting in dental chairs for at least 10 minutes before my boy's along with 2 or 3 other children got up and started getting into everything, we waited 5 to 10 more minutes and still none of the employees came back up to where we were needless to say I took my boys after letting them help themselves to the treasure chest and walked out. We will never go back.
My kids have had so much dental anxiety in the past. These people are so professional and good with kids! ❤️️ I appreciate everything they do for our community! The dental staff member who worked with my son was named Rebecca and she was so sweet and great with my son. Thank you KoolSmiles!
My daughter Peyton goes here. She had been afraid of the dentist and now thanks to kool smiles she can't wait to go back. The staff are friendly and always nice. Carrie hambel was great with her and Peyton's smile never looked brighter.
My kids have been coming to Kool smiles for over 3 years now and we couldn't be more pleased and impressed with the staff and most of all the Dentist's. Dr. Jackson is amazing and my kids actually look forward to coming to the dentist. Thank you so much for such a great experience. The Lucidos
My kids have been attending for yrs. Appointment at 2there at 2:30 wasn't seen till 4:00. I was upset i watched 4 ppl go ahead of us that came in after.I was told that my daughter just needed to see a doctor and that others had other reasons they were being seen. I waited till 4:00 to be seen which lasted about 5 minutes. And no doctor. It was her 12 yr molars. set me to the side for something that only took a few minutes ...should of took her first.Considering I have a 40 min drive to wait for 5 min of their time Oh did I mention I watched two other mothers leave. Don't set appointments u can't keep Let us go home instead of wasting time. Funny I got on here for final review. And I never submitted this. As of now my children don't go there anymore . This visit they hurt my daughter and two of mine have braces they hated the fact they had to take extra time to clean them. So pulled records and left...please don't take your family here it's noisy and very rude staff..

97% of Kool Smiles patients say they'll refer their friends and family! Why should you choose Kool Smiles? Most important of all, toddlers, kids and parents choose Kool Smiles because of their fun and friendly environment that has been created specifically for them. With several different offices nationwide, Kool Smiles offers:

Quality care and excellent customer service.
Convenient affordable payment options.
Flexible hours for easy appointments.
Accept most types of insurance.

Protect your teeth and get your smile back! Schedule an appointment for your family today!

Weekend hours may vary by location!