ImmediaDent

4814 Outer Loop
Louisville KY 40219
4 Reviews
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Opening Hours

Mon - Sun 9:00 am - 9:00 pm

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Thus place says urgent dental they will turn you away if you come in at 8:15 when there is no one in the waiting room I came in she asked what was wrong I was I'm so much pain I stated crying I couldn't talk she wrote on a sticky note the address to the one on Hurstbourne. ZERO EMPATHY! They are lazy I just wanted nova Caine to stop the pain and antibiotic. I had a abscess tooth the Hurstbourne one was amazing once u get passed the gate keeper. She was trying to act like I didn't have much time I got there at 900 they close at 10 I seen the Dr I called for him and told him he said come on back I'll take care of you. He was an African American man I can't remember names the lady who took x-rays was so sweet they were all sweet. OUTER LOOP HAS YOUNG KIDS THAT DON'T GIVE A CRAP ABOUT PEOPLE no empathy. It is not a urgent place
Was scheduled 4 a cleaning. They noticed cavities and informed me to have my braces wire removed, then reschedule for a filing. I had my wires removed, came back to their office 20 minutes b4 my appt. Waited an hour to be seen. Therefore, because of motherly obligations, i could not stay. Rescheduled again to have my feelings done. On a stinking Sunday at that. Got back into a room, only 4 them to tell me they cant do the work cause i need my brackets removed. Never told me that before. Just my wires. I have an orthodontist appt the next day to have my wire put back on. But, no work has been done. They met me with dry apologies. Did not hold themselves accountable, and did not attempt to rectify the situation, just simply asked when i wanted to reschedule. Try to accommodate a patient whos TIME has been wasted, AGAIN, due to your discrepencies and lack of communication between staff. No compassion. They suck. Twice.
Site indicates emergency dental services. My husband is miserable with a swollen jaw and pain that is unrelieved with Ibuprofen etc. Have been trying for 2 days to get him seen and keep being told no openings=although the site also indicates walk-ins welcome! Find it hard to believe if they are open form 9-9 on weekends, there is no availability. I think calling it an emergency dental service is a stretch!
ImmediaDent is the Nation's premier urgent dental provider offering full service dentistry at your convenience. In addition, patients can obtain basic dental services on appointment and walk-in basis.