Kool Smiles of Shreveport

9018 Mansfield Rd
Shreveport LA 71118
44 Reviews
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Opening Hours

Mon - Fri 8:00 am - 5:00 pm, Sat 9:00 am - 2:00 pm, Sun Closed

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had a problem with a bill and I have Medicaid but at the same time it was great and friendly. I also was able to see what all my children was doing and also resolve the problem with my bill and get my bill situated. thanks so much will have to recommend to others and also keep posting great thing for this company..
It means a lot to me that my son is comfortable here. He doesn't feel nervous about going to the dentist. Dr.J and Quin do an excellent job with him. They are quick and thorough and they comfort him all the way through his procedures.
My son and I visited this location today and I must say they made him feel super comfortable. Normally he over thinks his dental appointments but Dr. Park's assistant Sidney put him at ease and leaked him through everything that was going to be done. Both were very professional an knowledgeable and any questions I had were answered completely. All in all, it was a great visit.
We went in for a first cavity filling. My daughter was nervous, but the Tech and the Dentist were outstanding. They were able to ease her fears and put her at ease. The entire process took 20 minutes. My daughter even said it was fun. . I am extremely pleased with the care given.
This was our first time at Kool Smiles and they were great! Ms. Monica and Ms. Quin were great, they made us very comfortable and explained everything as they went. My son loved them. The whole staff was really great. I would definitely recommend them.
The receptionist was very nice but once my children got to the back it was very unprofessional the staff was cursing and children was everywhere it took them a hour to finally come clean my children teeth staffing in the back was very RUDE I WILL BE LOOKING INTO ANOTHER DENTIST FOR MY CHILDREN!! Not to mention my children appointment was scheduled for 8:00 we didn't leave til 12pm.. I do not recommend Kool smiles dentistry in Shreveport la on Mansfield rd to ANYONE VERY HORRIBLE AND STAFFING WAS RUDE
The worst dentists ever the staff is rude wait time is crazy. first & last time am ever go there. my appt was for 9 I got there at 810 paperwork done way before 9 & still had to wait over 30mins to be seen. They call me back for a consult were I had to wait again. Than finally got to go back for the x-rays were they were rude & very unpleasant. Than had to wait in this big open bay for the dentists who all he did was ask 3 questions the same questions i was asked by everyone else. I have never been to a dentists that does not do there exam before a cleaning or even look when they know there is a problem. When the dentists finally does the exam it takes less than 10sec & does not even look at the tooth I was having pain with. Than he tells me that I need a rootcanal & to refill an old filling but he could not do that I need an appt just for that. I was like am done & walked out. What was he qualified for from what I could see nothing. I would never go back let alone take my kid there.
It was the most pleasant dentist visit in the past 2 years. Sidney and Dr. Park did a great job with my toddler. I have to help hold him down at other dentist office and our first time at cool smile Sidney made me and my children feel so welcome and I was late for my appointment. They treated my children better than any dentist and assistance ever did in the pass. I will be taking my children to cool smiles and only cool smiles because they know how to handle children. My children left with a smile and that is very rare for a dentist visit. I love the staff at this location they are the best.
Usually i am ok with bringing my daughter here for treatment but this time was way different. I have a 10 year old and a 10 month old. Usually while the 10 year old is getting treatment, the 10 month old and i are sitting in the back watching. This time they wouldnt let me and the 10 month old go back with my 10 year old. So i dont know what all was done and if it was done properly. They said they didnt know if babies could go in the back. Babies can get treatment as early as 6 months old so what if my 10 month old had to get treatment, then where would they put her? I just started working at a different dentist office as a dental assistant and needless to say next time my kids need treatment, they will be going where i work. There is no reason why my 10 month old and i couldn't go in the back with my other daughter. And the doctor is suppose to talk to the parent directly and i didnt even see or talk to the doctor and i couldnt even tell you who cleaned my daughters teeth.
Great customer service. The kids was NOT nervous. The staff allows the kids to be called their favorite cartoon characters name for fun. The waiting area was clean. Parents are allowed to go with child during procedure. Dentist was open to answering questions and explained the findings. We will be returning.
My kids appointment was friday for cleanings and exams! The lady cleaning the teeth was very nice. Also miss Cheryl help my kids with them being nervous and made them feel so much better. We will definitely recommend this to our family and friends the staff actually cares about making kids comfortable than about making money.
My experience at kool smiles was amazing. My hygenist was Cheryl Clemons. Ms Cherly is awesome. She made me feel very welcomed. She also talked to me through the process. I'll never forget Mr.Cherly and I appreciate her for be so amazing.
Dr. P is so kind and professional. My son has an irrational fear of going to the dentist. He knocked baby teeth loose on the playground monkey bars, and Dr. P brought him from tears to laughter with just his demeanor while taking a look to access the damage. The clinic took us right in due to the emergency. Like always, we left totally satisfied with an outstanding health care experience. Thank you Kool Smiles!