FEI.com for Owners is an online customer community for FEI Company s instrument owners and users worldwide. FEI Company is one of the leaders of imaging solution providers for 3-D characterization, analysis and modification throughout the world. FEI.com for Owners offers opportunities to share and learn community members experiences. It offers the Remote Access Program for Interactive Diagnostics (RAPID), which is an online customer service program that focuses on enhancing productivity through reduced system downtime for customers throughout North America and Europe. The community also maintains the FEI UserClubs, which conducts regular in-person meetings for members at various locations globally. Additionally, it features information related to customer training and equipment and system updates and accessories.