Alice H.
11/4/2025
By phone, a Verizon tech/rep advised me that the Apple iPhone I'd been 'given' as part of a Verizon promotion was defective and I should take it to a Verizon store where it would be replaced...
Verizon
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(11)
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4151 Mountain Rd
Pasadena, MD 21122
Victra is your local Verizon Authorized Retailer in Pasadena, MD. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Reviews
1.011 reviewsSean M.
6/24/2025
Going to this store was a huge mistake and I deeply regret it, have spent countless hours with Verizon customer service and store and has been nothing but circles no resolutions it's really not good
Brends W.
6/13/2025
went to Verizon store mountain road Pasadena , Md to return my cable boxes. As I walk in the door i hear from an employee in the back hey French fry, as I approach days it again, He is on his...
Tina F.
4/19/2025
the one guy who works here expects you to know everything and is a complete jerk. one guy was nice and willing to help but overall horrible customer service.
Todd S.
2/4/2024
Yelp won't let me give zero stars. Clown show. We ordered a phone to replace one that did not show a display (samsung flip garbage), they never called to let us know it was in (as they said) and...
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