Don't get me wrong: I love this airline. Their service is impeccable, food pretty reasonable, entertainment entertaining, etc. However, the performance by ground staff in Boston is rather...
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From Manilla to Hong Kong on 1/3/20 we were served a hot braised beef lunch with rice. The beef was 50% soft fat!! And I could not eat!!
Later from Hong Kong to Boston I decided to take the beef...
I'm a loyal customer of Marco Polo with Cathay Pacific. Their customer service has always been impeccable. However, when I checked in tonight at 12am in Boston, the check in agent, Hannah, did not...
Staff is ok. Food is terrible. On our most recently flight, the best food I could get was instant noodles in LUKEWARM water. Really? Lukewarm water for instant noodles?
They not only can't cook...