iET Solutions develops, markets and supports software applications for the information technology service management market. Its Information Technology Service Management (ITSM) suite is built around Information Technology Infrastructure Library s (ITIL) standards and has been verified by Pink Elephant, which is a world leader in ITSM education, to be compatible with core ITIL best practices. For the purposes of process analysis, configuration management data base, risk and security management, iET Solutions offers integrated solutions. It serves over 600 customers in more than 25 countries worldwide. iET Solutions serves in Massachusetts, as well as Germany, Great Britain and North America.