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Pro Nails and Spa at Billerica Mall

$$
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48 reviews
+1 (978) 262-2202
Website

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This is so bad.  We requested long nails for the prom.  We were VERY UPSET and disappointed.
This is so bad. We requested long nails for the prom. We were VERY UPSET and disappointed.
NO NOT get your gel acrylics at Pro Nails and Spa in Billerica.  We requested long nails and this is what they did.  DISAPPOINTED!!
NO NOT get your gel acrylics at Pro Nails and Spa in Billerica. We requested long nails and this is what they did. DISAPPOINTED!!
The worst gel acrylics we have ever gotten.  Filed unevenly and a total mess. DO NOT GO HERE
The worst gel acrylics we have ever gotten. Filed unevenly and a total mess. DO NOT GO HERE
Purple French Full Set
Purple French Full Set
We requested long nails.  This is a total mess.  We were so angry $45.00 waste of money. Not even filed even.
We requested long nails. This is a total mess. We were so angry $45.00 waste of money. Not even filed even.
Notice the gouge on the middle finger on my right hand.
Notice the gouge on the middle finger on my right hand.
480 Boston Rd
Billerica, MA 01821
+1 (978) 262-2202
http://pronailsbillerica.com

Pro Nails & Spa is a reputable nail salon located in Billerica, MA, offering a range of high-quality services to help clients relax and unwind. With a strong commitment to hygiene, their implements are sterilized and disinfected after each use, and pedicure procedures are performed with liner protection. The well-trained staff follows a strict sanitization protocol, ensuring that clients' hygiene is always the top priority.

At Pro Nails & Spa, clients can expect a professional and enjoyable experience, as the salon prides itself on providing exceptional service. With a focus on customer satisfaction, they use buffers and files only once before discarding them, ensuring a clean and safe environment for all. With their dedication to hygiene and attention to detail, Pro Nails & Spa is the go-to destination for a relaxing and rejuvenating nail care experience.

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2.048 reviews
Photo of Julie R.
Julie R.
2/16/2017

Not thrilled with the customer service. I called ahead of time to see if they did air brushing and was told yes. Since the 4 shops I called prior told me no, I clarified that I wanted air brush...

Read more on Yelp
Haley N.
7/24/2023

I'm not one to leave reviews but I specifically made a Yelp account so that I could leave one. I had a pedicure there the other day and within 24 hours my toe blew up and became inflamed and...

Read more on Yelp
Photo of Hillary M.
Hillary M.
6/19/2022

Went in here for the first time yesterday and got a spa pedicure and full set of acrylics. So (the owner) did my spa pedicure and gave me THE BEST foot massage EVER. Seriously I didn't know you...

Read more on Yelp
Sabrina D.
12/30/2022

DON'T GET YOUR NAILS DONE HERE!!! DO NOT RECOMMEND! YOU ARE BETTER OFF DOING YOUR OWN NAILS! The guy who did my sister nails was rough, he glued the acrylic nail on top of my sister finger/cuticle...

Read more on Yelp
Ren D.
2/7/2020

I thought long an hard before writing this review, because I truly loved this business when Kim owned it. My mother and I went in the night before Thanksgiving and it was empty. We were the only...

Read more on Yelp
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United States›Massachusetts›Billerica›Pro Nails and Spa at Billerica Mall

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