Founded in 1973, Continuity Programs specializes in design and implementation of customer loyalty and relationship building marketing programs. The company serves a variety of industries, including mortgage, real estate, banking, credit union, financial planning and automotive. Its building customer loyalty and realty connections programs is a personalized communication and relationship building program that is designed to increase the percentage of repeat and referral customers. Its customer communication package includes greeting cards, marketing surveys, personalized letter and more than 10 KipKards, which carries a personalized message and have an attached postage-paid reply cards. Continuity Programs provides a variety of programs, ranging from 16 to 22 mailings over the course of five years.