Jesse E.
12/26/2025
Paid dor 2nd day air. The driver pulls in my drive way and leaves before i get my shoes on. Never stopped his truck or even got out. Complete waste of money and time. I will never use this company...
UPS Customer Center
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(8)
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615 Parkway Dr
West Branch, MI 48661
Visit UPS Customer Center in WEST BRANCH, a self-service location to drop off pre-packaged pre-labeled shipments, create a new shipment using a self-service kiosk, print mobile shipping labels, and utilize Hold for Pick Up services. Usually located on-site at UPS distribution or operation facilities.
Also at this address
Reviews
1.08 reviewsHoward T.
12/9/2025
Always thought UPS was a good carrier. Having real problems this year though. Have had a package I needed out for delivery Friday, Monday and today. Three times returned to West Branch due to...
Darcy L.
2/12/2025
UPS driver continues to deliver my packages at my pole barn. My pole barn is down by the road 300+ feet away. I can NOT see that a package has been delivered, therefore they sit in the snow and...
Randle S.
12/13/2021
Not possible to reach a human at the customer service phone number. Package was being loaded on the truck and drove around the route and unloaded back at the warehouse daily for a week. Turns out...
J P.
6/14/2021
I ordered a package from Amazon ($36.00). West Branch, Michigan UPS admitted they delivered to wrong house. Said they would pick up package and deliver over 10 days ago, still no package. I...
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