EMA has nearly 30 years of experience as a specialized consulting firm focusing on the technology and business management needs of utility, public works/municipal and manufacturing organizations. It has more than 200 professionals experienced in all dimensions of organization development and communication, work practices, change management, control and communications technologies. EMA has worked with many organizations to plan, design and implement productivity programs based on best practices. These projects have addressed operations, maintenance and management practices as well as the operations of support departments such as customer service, laboratory, finance, industrial pretreatment and human resources. EMA maintains headquarters in St. Paul, Minn.