Identifix was founded in 1987 by an automotive trainer as a telephone help desk for independent repair technicians. The firm has grown into one of the largest help desk companies, providing on-demand repair information and diagnostic support for the repair industry. The firm has more than 8,000 original factory service manuals, factory databases and wiring diagrams on-site. Identifix analyses data from more than 2 million calls to its Repair-Hotline from technicians throughout the United States. It offers labor guide, maintenance schedules with all suggested manufacturer items for the vehicle, wiring diagrams, trouble code descriptions for Asian and domestic models, and advanced flowcharts. The firm provides support services 24-hours, seven-days a week. Identifix is headquartered in St. Paul, Minn., and has a sales and marketing office in Las Vegas.