Two minutes late to shuttle at ATL airport, by a time assigned by Groome. The rude driver already marked me as a "no show" when I complained he said "I'm not going to have a problem with you am...
GROOME transportation
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Groome Transportation is a trusted intercity airport shuttle service based in Saint Paul, MN, offering convenient transportation between regional cities and major hub airports across the US. With over 100 cities and 13 airports in their network, Groome provides safe, reliable, and affordable shared shuttle services, making airport travel stress-free for passengers.
Their experienced drivers undergo rigorous background screening and continuous training to ensure passenger safety, while their 24/7 year-round service and frequent departures cater to travelers' schedules. Groome's convenient curbside drop-off and pick-up at airport terminals eliminate the hassle of driving and parking, making them a preferred choice for airport transportation.
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Reviews
Terrible Customer Service - Rude, Inflexible, and No Understanding for Travel Delays After my flight was diverted to Amarillo, TX, due to a closed Denver airport, I missed my pre-booked shuttle to...
Website is not user friendly. So I called and was told I would be charged extra if I if I used the phone to book my transportation. I felt like I was being reprimanded for not using the website....
This company is extremely nonprofessional, irresponsible, and disorganized. I wish I could have given it zero starts. We scheduled transportation (a return ticket) btw UGA (Athens, GA) and...
No one answers the phone after 7 or 8 - terrible if you missed because of plane delay!
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