Complaint Line is a service of the city of Great Falls in Montana, which was incorporated in 1888. It includes a centralized location that is responsible for registering complaints related to several problems, as well as offers information on various services provided by the city. The city of Great Falls spreads across an area of more than 15 square miles and has a population of over 56,600 people. The city governs a public works department that is responsible for the management and disposal of solid waste materials, as well as offers sewer collection services. The department maintains roadways and traffic control systems. In addition, the public works department provides project administration and financing solutions.