Established in 1989, West Interactive Corporation offers a range of automated customer contact solutions, including touch-tone interactive voice response (IVR) and advanced speech recognition (ASR). It serves the media, retail, travel, health care, pharmacy, transportation, entertainment, insurance, utility, financial and government industries. West Interactive Corporation provides inbound, outbound, intelligent call routing, customer surveying and caller analytics services. The company markets its solutions under the IntelliCast and TeleVox brands. It supports computer telephony integration (CTI) and Voice Over Internet Protocol (VoIP) technologies. The company s clients include several Fortune 1000 businesses. West Interactive Corporation is a division of West Corporation, which oversees a staff of more than 37,000 employees throughout North America, Europe and Asia.