Brighthouse Financial

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334 Madison Ave Fl 3
Morristown, NJ 07960

Brighthouse Financial, located in Morris Twp, NJ, is a leading provider of annuities and life insurance in the United States. With over 2 million annuity contracts and life insurance policies in force, they offer a range of products designed to help individuals protect their retirement savings, secure steady income, and provide long-term financial protection for their loved ones. Brighthouse Financial is proud to be a Fortune 500 company and is committed to helping individuals navigate market volatility and achieve their retirement goals.

Their product offerings include Shield Level Annuities, which provide a level of protection against market volatility while offering growth opportunities, and Brighthouse SmartCare, a hybrid life and long-term care insurance product that helps individuals plan for future long-term care costs. They also offer Shield Level Pay Plus Annuities, which help individuals determine if they will have enough income in retirement and fill any gaps. With a strong focus on customer satisfaction and financial security, Brighthouse Financial is a trusted partner for individuals looking to protect and grow their retirement savings.

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Reviews

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1.058 reviews
David A.
6/13/2018

i actually do not know much about the company yet but - have wasted 30 minutes with 5 different phone numbers trying to get a live voice to help me!!!...(i am a new customer...inherited the account)

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John V.
1/14/2026

In early March of 2025, my mother had decided to change the beneficiaries on her Brighthouse Financial insurance accounts to my sister and I, who are her only children, rather than her...

Dakota D.
11/20/2025

They will fight you tooth and nail if you try to get money from them. I have attempted multiple times to try and get them to pay out on an annuity and they find a new way to stonewall the process...

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Helen S.
3/29/2025

The level of INCOMPETENCE is out of this world. We have wasted 3 whole days on the phone with Brighthouse getting WRONG information. One phone rep after another...... STUPID, uneducated,...

Robert J.
11/3/2025

Worst customer services ever !!!!!! Not helpful at all. They ask you your name and tell you you are lying about your name. lol Real unprofessional.

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United StatesNew JerseyMorristownBrighthouse Financial

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