Anna P.
8/14/2025
Hello everyone! Yesterday I gave Cenlar a negative review cause of the experience I had with their awful customer service. I changed my Star from 1 to 4 . This morning I reached out to their...
Cenlar
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(649)
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425 Phillips Blvd
Trenton, NJ 08618
Cenlar, based in Trenton, NJ, is a leading mortgage subservicing provider trusted by banks, credit unions, mortgage companies, and financial institutions for over 30 years. With a commitment to client success, Cenlar offers expertise in loan servicing, operational innovations, risk management, and compliance to benefit clients of all sizes.
Driven by a shared dedication to excellence, Cenlar's team of professionals upholds core values of respect, integrity, trust, and care. Through strategic initiatives, industry recognition, and a focus on client service, Cenlar continues to champion homeownership with empathy and innovation in the mortgage and banking sectors.
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Reviews
1.0649 reviews
Katy T.
1/4/2026
Our mortgage was transferred from Ally to Cenlar, and the experience has been awful. After a tornado caused significant damage to our home and we were in a Federal Declared Disaster, we applied...
Joe M.
12/11/2025
I have been in the process of completing a mortgage assumption with Cenlar for more than 250 days. Last month (November 2025), I received a letter asking for some final documents, which were...
Steven M.
9/16/2025
I started a loan assumption with Cenlar in 2023 and thought it closed in January 2024. A year later, they admitted their own employee (Darlene A) handled the closing improperly and told me it all...
Leah S.
12/23/2025
Had I known it was NOT Citibank providing this mortgage I would have NEVER done this. Their customer service is the worst. I called because there was a discrepancy in the original payment amount...
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