Steve Madden

Walking into the store I immediately fell in love with the energy! And it was all due to Zy'heem Downey. He greeted me with such a marvelous attitude that made me pause my podcast that I was...

I purchased three pairs of shoes on 7/4. I received the first pair in two days, and it was the wrong shoe in the wrong size. I contacted Steve Madden support, who has been everything but helpful....

I found a pair of Steve Madden ankle boots I liked online and went to the store to try them on beforehand. Unfortunately, they didn't have the exact color I wanted but the very nice sales...

So I just want to start by saying I love Steve Madden and their shoes but the customer service I just received at the store was extremely disappointing. I go in to the store to get my boyfriend...

I've never really had a "great" experience in this store. Small and quaint - it can feel a little smooshed sometimes on weekends when everyone and their mother decides that they need new shoes...