To understand what Legal Outsourcing 2.0 is about, you need to meet our people. We are early adopters of technology and have a richer mix of US lawyers on site at our production facility in India than other LPOs. The ability of any company to deliver on its promises is only as good as the people charged to do so. It is of little importance when a deadline is upon us, where the CEO went to school or what other companies he has worked for. What is important is the background, experience and character of the person designing the solution, overseeing the work and ensuring the quality of deliverables. Of equal importance is the background, experience and character of the person making sure the right mix of people are hired and rigorously trained so that they can flawlessly perform their duties. Success is driven by ability and attitude, not what is on a resume. The attitude of each of us at Legal Outsourcing 2.0 is to serve.