1578 Clark St Rd Suite 1
Auburn NY 13021
Auburn NY 13021
- Mon: 7:30am-5:30pm
- Tue: 7:30am-5:30pm
- Wed: 7:30am-5:30pm
- Thu: 10am-8pm
- Fri: 8am-1pm
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Overall a fair experience. I had severe tooth pain for several days and hadn't slept however when I came in they insisted on a complete set of X-rays which was incredibly painful., instead of doing an X-ray on the problem area. This inflamed the Roth even more. They then sat me in the waiting room for three hours with no offer of any topical pain relief. I was in incredible pain by then which I told them with no offer to help me out. The tooth was so bad that an extraction was necessary which the dentist performed and did a good job. The bottom line is they are a good last resort if you can't get treatment elsewhere but their people skills are poor and the staff needs empathy training.
the staff are all professional and pleasant, I feel Aspen provides satisfactory dental care overall. My one complaint is the procedure of having to go back out into the waiting room after I'm done and wait AGAIN to be called back into the office to settle my bill and/or make my next appointment. I don't see why patients can't just stop at the desk on the way out instead, as it used to be. I am mobile and in good health but for people with mobility issues, small children, poor health, it's inconvenient to have to do that. Sitting in the waiting room ONCE is enough, my time is valuable too, when I'm done I want to leave. Please consider streamlining the checkout process...
Love them and would recommend them to everyone!
I was very happy with the professionalism and friendliness of your staff. Amanda was very helpful and answered my questions and I love her smile. I have been a patient for many years and Celina Debski came right over to say hello and took some of my stress\naway..\nI enjoyed my visit and the work that was done on my denture.
First impressions are everything, so when I arrived, I found your entire establishment neat, clean, bright and well lit. Your employees are friendly, well spoken and helpful. Everything was explained to me step by step and all my questions were answered. The doctors and nurses were informative and, again, explained the entire procedure. \nI couldn't have had a better experience. Congratulations.
All the staff did their best to put all my fears to rest. They took the time to speak with me regarding all the treatment options, listened to all my questions/concerns .\nI am so looking forward to my next visit and starting on my journey to having my teeth fixed and having the beautiful teeth that seemed just a few days ago an impossibility !! Thank you !!
It was great, good job!
People are friendly and efficient. Facility is clean and bright. All my questions were answered. Prices are reasonable.
The person who extracted my tooth was the best. No pain and just an all around good experience. However I never received a follow up visit or my next appointment for the next step. I will call on Monday
Aspen dental is very professional great people really enjoyed my visit yesterday