I have had optimum for over 12 years. about 2 years ago I even got optimum mobile and no complaints so far. so I been dealing with an billing issue for over a year- they have been charging...
Optimum Cable/Cablevision
(2,064)
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Optimum Cable/Cablevision is a telecommunications company based in Brooklyn, NY, offering a range of cable television, internet, and phone services to residential and commercial customers.
With a focus on providing reliable connectivity and entertainment options, Optimum Cable/Cablevision aims to meet the communication needs of its diverse customer base in the Brooklyn area.
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Reviews
33 yrs with the worst internet service provider because there's no other choice. My cable has been more out than on last 2+mos. Customer service sounds caring tho hard to Understand when from...
On December 29th, Optimum disconnected my internet service without warning -- not due to non-payment, not due to an outage -- but because they allowed an outside third party to access my account...
My mother, now an 80yr women has been an optimum customer since the 1980s. Optimum use to offer packages to keep the bill manageable but no more. Her bill has gone up by about $80.00 in 3 years...
Absolutely unacceptable experience. I strongly advise against using this company. In November 2025, I spoke with a customer service representative who offered what was described as a confirmed...
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