First Citizens BancShares operates as the holding company for First-Citizens Bank that provide full-service banking services to retail and commercial customers. Established in 1893, the company offers commercial and consumer lending, deposit and cash management products, cardholder, merchant, and wealth management services. It also underwrites and sells credit-related life insurance products, and offers various investment products, including annuities, discount brokerage services, and third-party mutual funds to customers. The company is also involved in writing property and casualty insurance, and provides online and telephone banking services. First Citizens BancShares is headquartered in Raleigh, N.C., and operates more than 300 branches in North Carolina, Virginia and West Virginia.