Yamileth A.
10/25/2020
One of the best experiences I've had in dealing with phones and customer experience. Young lady Cao aka Kay or Key was amazing! She answered thousands of my questions and got my husband and me...
T-Mobile
$
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(17)
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8944 Jm Keynes Dr
Charlotte, NC 28262
Visit T-Mobile Charlotte at 8944 Jm Keynes Drive, NC for the latest in 5G technology. Get exclusive iPhone deals, and discover our wide selection from Samsung and Google. With America's leading network, you'll enjoy the fastest and most reliable 5G coverage. Our store is filled with Mobile Experts dedicated to superior sales assistance and service. Elevate your communication with the best devices and accessories. Call us today at (704) 717-2698.
Reviews
1.517 reviewsAustin L.
12/20/2025
Went in to cancel my protection plan for my new phone since there wasn't an option on the app or website. Got turned away since apparently they can't do anything about it and only calling customer...
M. R.
1/15/2024
Here it is 2024, and some things don't change. Still slow and customer service lacking. I love the company but this location is terrible. Found better service from the T-mobile on north Tryon. You...
Sandra S.
12/13/2023
Horrible customer service no one know what the hell there doing. You show them an email with a confirmation number showing that you're phone is ready for pickup but they say they don't see...
Brandon Z.
2/23/2022
On 23 Feb 2022, I entered the store excited to speak with an employee about upgrading my phone. There were three employees in the store and two customers beside myself. I was in the store for only...
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