Appletree Answering Service operates a telephone call center that provides 24-hour services to its clients. It has a team of agents who receive feedback in accuracy, professionalism, grammar and tone style. Appletree Answering Service uses the Microsoft .NET framework and various software applications. The company offers ordering, dispatching and technical support services and updates purchasing and database information. The company serves the health care, plumbing, pest control, property management, manufacturing and law sectors. It provides telephone answering services for natural disasters, such as hurricanes, storms, floods, tornadoes, earthquakes and emergencies. Appletree Answering Service additionally offers counseling services for grief-affected families.