Roto-Rooter Plumbing & Drain Services
2125 Montana Ave
Cincinnati OH 45211
Cincinnati OH 45211
Opening HoursMon - Sun Open 24 Hours
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I did not appreciate their policy of leaving you completely in the dark about the cost of services when you call to schedule. They refused to give me any idea of what the cost would be, intentionally trapping me with a decision to make about how much i could spend once the tech was already here. I don't appreciation being treated like this by a company, its bad customer service and I won't use them again because of that. However, i loved the tech they sent out and he did a fabulous, flawless job. I think his name was Seth
Travis 4509 did a great job of figuring out where our clog was and fixing it very fast. He was very informative throughout the whole process and gave great advise. Very nice and professional would highly recommend!
I had another great experience with RotoRooter. I had a cast iron floor drain that was clogged (probably scaling) and needed someone. I've worked with RotoRooter before and even though the name is big I always request Zach #181 and know what I'm getting. He explained to me what was going on and had my problem fixed in no time. I will use again.
Roto-rooter have always been dependable at any time of night. I live in Fairfield. They said that someone will be out in two hours and he was! They even called to reassure me that they haven't forgotten about me. #1476 Dwight was very knowledgeable and efficient with getting the clog in my basement. He did it so quickly!! Thanks!
Someone was supposed to arrive between 8am-12pm and didn't arrive until 1:30pm. Once he was there he was nice and fixed the problem quickly.
Harry was excellent. Fixed our problem efficiently. He was fast to solve our problem and get our drain clear. Thanks Harry, enjoy your vacation. You earned it
I had un-clogged my stopped-up kitchen sink but found out the next day that a cast iron pipe from the p-trap to the wall had rusted through. I could not get the rusty pipe off to save my life. I called Roto-Rooter the following Friday morning. The lady sent James #2996 out to the house around 10:00am. James took a look at the situation, and gave me an estimate to replace the pipe and put everything back together under the sink. James had everything done in under an hour. Great job James. You saved my day!
Exceptional. Arrived on time and put the extra effort in to stay working 2 hours on a stubborn main drain clog
Started calling plumbers around 11AM Friday for a clogged sink. Everyone said Monday or Tuesday except RotoRooter who showed up about 3 hours later, charged a flat fee and was done 5PM. Matt (employee #2719) was great. Very polite and professional, answered all my questions, did great work, very pleased. The clog was way behind my sink in some old cast iron.
Terrell was prompt, courteous, and professional. Fixed the clog and explained everything he was about to do and why. Also, the fact that we could get and appointment on a Sunday was amazing.
I had a clog at my rental and called to have it repaired. My normal plumber was not available and Roto Rooter was. Now I still have a clog and they suggested calling MSD after charging me $440.46 for nothing.
James Smith was excellent! He came to the house, spent the time to get the problem corrected. He was knowledgeable and very professional and on top of that, just plain kind! So thankful that he was sent out. Highly recommend James Smith #2996!