Roto-Rooter Plumbing & Water Cleanup
206 S Ludlow St
Dayton OH 45402
Dayton OH 45402
Opening HoursMon - Sun Open 24 Hours
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Excellent service; great technicians (Josh and Kaleb) fast, friendly, precise. I couldn't be happier.
Available within only a few hours when issue came up. They arrived early, promptly identified and fixed the issue. Only charged an 89 dollar service fee which I thought was reasonable. Thanks for doing a great job.
Arrived few minutes after 10am showed him what needed done. He had issues with his equipment, was on phone with supervisor few times because of issues . Went fill out paperwork at 12:10 had me bill at 12:30 for 3 hours labor at 299.00 ..wasn't even on property for 3hrs .. I shouldn't have pay for his time over faulty equipment ..
Kalab B. was very professional and talked us through what he was going to do.We called at 8:30 p.m. and needed help quickly to stop a leak.He was there to help us out and stop the leak and then returned the next day to fix.Great job.
I called Roto-Rooter because one of our toilets was backed up. Ron (3726) was the tech who answered our service call. Ron was very professional and knowledgeable, and he cleaned up the water off the bathroom floor after he was finished. This was very much appreciated. I would highly recommend Ron to anyone who needs a plumber.
Tech showed up somewhat later than estimated, but listened as we explained the problem and what we'd already done, gave a quote ahead of time, was very professional and honest.
Showed up right on time, gave a quote before they started and then proceeded to do an amazing job. Very professional and honest. They went above and beyond to help me get my bathroom drain and fridge line moved. Will definitely use them again. Thanks again
Great service and help by Todd Parks. Thank you! Unclogged our kitchen sink drain in no time and was very helpful and pleasant.
Everyone from Roto Rooter over the years has always been very fast and professional I can't say enough ! This particular case was late on a Sunday night and Barry came out after his shift was over because he knew no one else on call had the available machine for the job till next day. These guys always have their $hit together !! Pun.... Intended
The technician was prompt and timely and I was impressed with the rapid cleaning of the clog and the additional information he provided on the proper settings of the overflow pipe and water valve. The only reason this is not five stars is that the service was a bit pricey: $150 after a $50 off coupon. This came as a bit of a surprise since I had had a drain cleaned out last year by Roto-Rooter and it took a couple hours and the total cost was only about $300.
Prompt and professional - everyone was prompt and professional - from the telephone coverage to the tech and water damage supervisor - to the clean-up crew.. Sewage overflow - yuck! Called them at 9PM and they were here quickly. Stayed til 1AM to get the drains cleared and had the clean-up crew at our door 8 hours later at 9AM. Explained what all the next steps were and helped establish our insurance claim. We hope to never have this problem again, but if so, we will call Roto-Rooter.
The person who answers the phone and schedules the job was very professional.The Plumber came 45 minutes lateThe cost was outrageous. $299 for a 15 minutes job
Had a leak...tech was prompt...leak was fixed in a really good time....water was back on before bedtime....Thanks Kaleb for the excellent service and answering all my questions.
I called on a Saturday and I was sure it would be an extra expense and it was a flat rate like any business. Todd did a great job explaining everything to me and made sure I knew what other repairs I would need in the future also had people call to follow up!
Roto-Rooter delivered an exceptional customer experience. My water heater was on the brink of disaster, and after calling Roto-Rooter, they showed up the same day and replaced my 18yr old water heater with a new one the same day! I can't say enough about their timely service and expertise, especially with my plumber, Jim!
I called at 730am, and tech was there by 830am. Had a sewage blockage and it was backing up in the basement. Took some work but Rick got it all cleared up. Awesome job! Thanks so much for your help and fast service!
All employees were very professional. We had a heck of blockage in our sewer pipe and he didn't give up until it was all cleared. Highly recommended.
Technician was great. Explain every step in detail as if I know what he was saying but great to know that he was knowledgeable and took care of the problem very quick. I have used roto rooter on various issues and I'm always satisfied.
Brent was very knowledgeable and helpful and fixed a poorly flushing toilet. He took the time to discuss potential issues and find the right solution for the problem.
Your technician Rick was punctual, friendly, extremely professional and a God-send! I will refer all my friends to your fantastic company!
Our sewer system backed up into our basement around 2 a.m. ,Dale Kidd arrived within a half hour of our call.He was very professional and courteous even at that hour! He fixed the problem promptly.
I had a leaking diverter on the shower in an upstairs bathroom that leaked to a downstairs (luckily) bathtub. Todd came out and replace the copper tube to the tub spout and installed a new spout. While there, we also had him clean out the tub drain. All is working great and we are very pleased with the polite and efficient work that Todd performed. Great experience on a short notice that got our shower back in business.
The technician was great. Assessed the problem quickly and went to work fixing it. Even helped w/the insurance authorization. Very professional & really prompt response to emergency. Prices are reasonable.
Once again, Roto-Rooter has come to my house and completed work onmy drainage system in a most satisfactory manner. This time, it was Brent Hargis who arrived exactly when he said he would, and brought in all equipment required to complete my drain cleaning (no easy task, as he had to haul it all down to my basement!). Brent made sure the entire area around the drain was covered so as to avoid any splashback stains on the carpet and tile, then proceeded to complete the work in a timely manner. He then removed all his equipment and, lastly, performed a thorough clean-up of the entire area. All I had to do was put some furniture back in place! Brent's friendly character and obvious knowledge of his job made the whole task a pleasing experience. Obviously, I would recommend Roto-Rooter to anyone needing any type of plumbing or drain service.
Very disappointing. Appointment scheduled for 9:45am. Restoration team showed up at 2:00 well before plumber. Then dyers left for 6 days without anyone coming. After calls finally picked up blowers and other equipment but trash removal still incomplete. Maybe another week if cleaned up at all.
So this past Friday in our area we had less than stellar weather with some ice storms and cold weather. As a neophytes in the homeowner world my wife was upset when she walked into the bathroom and found water everywhere.Being a weekend and terrible weather we were convinced that we wouldn't be able to find a plumber to fix the problem. After several calls I finally got an appointment with Roto-Rooter. Due to the weather my appointment did get moved back, but the representatives from Roto-Rooter made sure to keep in contact with me through the entire process. Once Todd arrived he was courteous and informative. He was kind enough to explain to me the problem in layman's terms and quickly fixed the situation. It turned out to be a main line clog and after several passes the problem had been alleviated.TL;DRTodd from Roto-Rooter was the definition of professional and I would recommend him and Roto-Rooter to anyone needing a plumber.
Very fast service! Ron called ahead and was there at the start of my scheduled service window. Was very courteous, asked a lot of questions, and shared information every step of the process.
Was an emergency call, after hours...took great care in taking precautions not to mess up our newly laid off white carpet! Was finished in no time, minimal charges, and no evidence that they were ever here! Will definately call again if needed & recommend to anyone who needs these type of services!
Kelly was very nice, and did whast he could to save us money. I was very surprised by the weekend pricing. Very fair! Thank you very much!
Mike Phillips did a great job unclogging a drain that had backed up into my house. Knowing that I would need sanitized clean up he called Dan Pierron who was there before Mike was finished. Dan wrote up inspection report with picture and called my insurance company with me. Then Dan contacted the clean up crew who was here in a few hours. WHAT A WONDER GROUP! Thank YOU
We called Roto-Rooter Saturday with a couple of backed up sinks. We had a technician on site within 6 hours, which was good for a Saturday and a non-emergency situation. The tech was very professional, explained what he suspected the problem was, what he would do to fix it, and how we could prevent it from happening again. He worked quickly and quietly to make the repairs in good time. Excellently done!
The evening of Dec. 23, 2017, the sewer drain in my basement backed up. I called our usual plumber. It was after hours and I was given 3 emergency numbers to call. Called the first one and when I didn't hear back within an hour, called the 2nd. Again, when I didn't hear back within an hour, called the 3rd number. Didn't hear back and by this time it was quite late. Called RotoRooter and someone answered immediately, took the info and set an appt. for early the next morning. The plumber called ahead with name and arrived on time with ID in hand. He was very professional, worked very quickly, explained everything as he was cleaning out the main line and putting in a new cap. I expected to be gouged - it was Xmas Eve and a Sunday, after all - but the cost was very surprisingly much lower than I expected. I even got a Sr. discount. He cleaned up after himself and said he would recommend a supervisor get in touch maybe next week to run a camera through the system. Within a couple of hours, I got that call and the supervisor came out right then. He ran the video camera (no charge) and explained everything we saw on the screen. I can't recommend RotoRooter highly enough. The men did a great job and Xmas dinner for the family was saved! Incidentally, the plumbers I called originally never did call back. We had used them for 30 years, but no more. Next time I need a plumber for anything I'm calling RotoRooter. Thought they only did sewer pipes, but they're a "full service" company. Very pleased with service and pricing.
Walked into the bath room at 6pm Saturday to start getting ready for work, and discovered that water was seeping out of the bottom of the toilet, and coming up in the tub. Checked the other bathroom, and same thing happening there. House is on a slab, so no cellar to contend with. Called Rotorooter to make an appointment, and the person answering the phone asks me for phone number confirmation, and the numbers they have are all old ones, gave him new. Asked for my email address, told him at gmail.com, and he says at yahoo.com, and I repeat three times.. gmail.com before he got it.. Get a four hour window Sunday morning for someone to come clear the main sewer line. Shut the incoming water main off so that I know there will be no surprises to come home to, grab toothbrush and toothpaste and head to work...Sunday morning, waiting for the tech to show up.. check email, nothing there from them.. call them at 10am, and the woman I talk to checks, and there's no appointment set up. All the info I'd told the person the night before to change, is still unchanged. Get everything squared away, and a promise of service by 1215. 1145, and a phone call from dispatch that they don't have anyone that can be here by 1215 due to people calling off. Had someplace to be so told them come at 4pm. On the way back, called them, said send them on over. I've now been up 24 hours at this point...Waited and waited, and finally at 7pm I could wait no more and fell asleep. Woke up Monday morning to discover they called at 9pm... Monday morning appointment made, and finally kept at 1030, and resolved
Well let s just say OUT WITH THE OLD IN WITH THE NEW. Problem began Dec 31st, kitchen drain would not drain so that leaves the dishwasher backing up as well. Tried snaking it myself and had to toss the do it yourself to the side and make a phone call for help...Contacted Roto Rooter and was given a service time of between 2 pm to 6 pm, was contacted to let us know that the service man where running behind a couple hours. Well we get yet another call asking if they could come January 01, 2018, sure why not start the new year off right.Service guys knock on door at 0815. Both guys very friendly. After about two hours of Roto Rootering problem resolved. Not how we wanted to start the New Year but the water is flowing, wife is happy it was a win win, Thank you RR
They were great and very quick! Arrived in timeframe they stated and explained everything that needed to be done. Also how to prevent issues in the future.
Roto-Rooter responded quickly to our call. Dan Howard came out and evaluated the situation. He did a great job explaining what needed to be done and estimated the cost involved with the process. He was very helpful with our insurance claim process as well. Very professional and very knowledgeable. He had a crew out asap working to remove the soiled/damaged carpet and ceiling tiles. Once all that was removed and cleaned, the drying process was started. Very prompt service!! Completely satisfied with their service.
Roody G. arrived less than an hour after we called. The main shut-off to the house was leaking. He did a beautiful job in getting us up and running. Would recommend Roto Rooter to anyone.
I called Roto router at 8 o’clock this morning the technician arrived I think my nine did the repair to a clogged drain in the basement double checked that the other flu pipes were awesome clear while he was there verify the repair was completed and gave me a treatment solution to clear the other pipes in the house very prompt and very courteous and very professional and highly recommended
I called at 9:00 and they were there by 10:15 and had the problem fixed in about 20 minutes with a 6 month warranty. It was an urgent situation and they were fast and great to work with. I would highly recommend them and will definitely call with any future needs.
Our field rep Dale was very informative and professional. We did not feel rushed and we were very well taken care of.The crew was timely and professional.We would definitely recommend Roto Rooter.
Excellent and fast service by Roody Garat, Tech 1653. Polite and efficient. Thanks so much for your expertise.
Called in to schedule a preventative main drain clean out because of all the tree roots in our yard. The technician (Ron) texted ahead as promised and showed up right on time. Work was done in a professional satisfactory manner. This was the 2nd time Roto Rooter has performed this service for us and we would recommend them to others.
Someone came right away and evaluated the situation, found the problem and fixed it before he left. There was even a guarantee. It is good to know that they have 24 hrs availability. I will definitely call Roto-Rooter with all my future drain problems.
Our kitchen drains were plugged and now they are not plugged! Roto-Rooter responded quickly to our call. Rick did a great job explaining all the if's before starting the process so l was aware of everything, including prices. Everything he did, he explained with great expertise and knowledge and he also helped me to understand how to prevent the situation from happening again. Very satisfied!
Michael did a great job. Once he was fine and gone everything was cleaner than when he started. To top it off, in unclogging the sink, there is even a garuntee.