SARCOM helps organizations create a competitive advantage, increase revenue opportunities and reduce costs through expertise in the application, delivery and support of technology solutions. Since its inception, SARCOM has focused on attaining a very high standard in the area of customer satisfaction. The cornerstone that has built the SARCOM customer satisfaction program is the understanding that there are personal issues, as well as technical issues that need to be resolved in the event of a customer s dissatisfaction. All employees are trained and certified in the customer satisfaction program so that expectations are shared and understood. SARCOM has an office in Lewis Center, Ohio.