Duncan Plumbing LLC

9479 Hoose Rd
Mentor OH 44060
25 Reviews
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Mon - Sun Open 24 Hours

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I have used Josh for several plumbing issues including a clogged sink and broken outdoor hose faucet. The outdoor faucet was installed last fall and recently failed. Josh responded right away and quickly fixed the issue without having to replace it. His service and response times are excellent. I will continue to use him in the future as it is nice to have a reputable contractor you can count on.
I have been in my home for about 22 years and have had good support from service contractors. But Duncan Plumbing rises above them all. Making an appointment over the phone was easy and friendly and left me feeling I was in good hands and that I had made the right selection from among all the plumbing companies I could choose. When Josh arrived he proved that was true. He was very knowledgeable, courteous, informative, and efficient. He installed a water shut off valve in the area behind my refrigerator. He was neat and careful with my house, in spite of the awkward space and location of my pipes in the basement. I also had two powder room toilets that needed to be repaired and he had quick and efficient success in getting those to function in excellent fashion. I am beyond pleased with the whole experience. This is the company to use if you have any plumbing needs.
This was our first experience with Duncan Plumbing and we were very pleased. Jessie (who answers the phone) went out of her way to get us an appointment that was convenient for us, and she was very personable. When Josh got here he got right to work. He was efficient and didn't waste time, but he is also very friendly and polite. He completed five different things for us in just a little over an hour, and also gave us some advice and suggestions that we appreciated. He left everything clean and took all used parts with him. It can be hard to find experienced professionals, so it is a relief to have found such a good plumber. We will definitely call Duncan Plumbing in the future for any plumbing problems, and have no reservations recommending Josh to family and friends.
Outstanding! Painless plumbing experience. I was able to schedule the appointment in a reasonable time, he called when he was on his way (which was a bit earlier than even expected), provided repair options, and fixed the problem. He was quick, clean, and very nice. What a relief. I did not feel pressured for extra services or products, I was comfortable having him in my home, and he was very professional and prompt. My problem has been resolved when 3 other plumbers could not fix it. I may end up needing a new toilet, but time will tell if this less-expensive solution will work. I will call Duncan Plumbing for all plumbing concerns from now on - he knows what he's doing!
Used company 3 times now -- install utility tub, fix clogged sink and install new kitchen faucet. Never disappointed. Very professional and on time and clean. Josh is very knowledgeable, even suggesting to us some "over the phone fixes" just in case we could fix ourselves. Honest as they come! Highly recommend.
Great company. Used 3 times now for utility tub, clogged kitchen sink and install new kitchen faucet. Very honest, reliable, on time. Josh even suggested "do it yourself fixes" over the phone first, in case we could fix ourselves! Very fair & trustworthy. Highly recommend.
Excellent service. I had to have my power vent hot water heater replaced. Very pleased with the service, both on the phone and installation. The lady, who answered the phone, was excellent., She knew exactly what questions to ask so that she could select the correct replacement and give me a rough estimste, which I asked for. Turned out ot be correct. The installers, Josh and his son, were on time, prepared efficient and very professional, Excellent job
I called Duncan Plumbing regarding a floor drain in my basement that backed up and to find out what my options are with it. The gentleman that arrived was on time, courteous, professional and above all HONEST! It's great to know there are still good people and companies out there you can trust. I work at a 4 diamond hotel in sales and events and I was thoroughly impressed by the overall service level of the company. I've already recommended them to friends and family and will continue to use them as my plumber.
I first saw Duncan Plumbing as a sponsor on a youth baseball team. Since my first call, I have been very impressed with Josh's knowledge. He has made several repairs at my older residence and is always very professional and timely. I can get appointments within a day at times that are convenient for me. We have replaced entire toilets, a garbage disposal, leaky faucet handles, a leaking shower drain that leaked through a ceiling, and deteriorated kitchen sink components. His price is always very fair and competitive. More importantly, he does quality work!
Phenomenal job! I called with an emergency on Memorial Day week-end because I tried to repair and broke my external hose faucet and could not turn the water main back on. Josh said he'd be here in 1 hour, came in 20 min early and had the whole thing fixed in no time. But aside from the efficiency of it all, he was just great to talk to, went straight to the problem, great quality and workmanship and totally professional, no fuss no mess. Will call him again!!
Highly recommended. Very honest and professional. I had a plugged drain in my kitchen sink on Christmas Eve with 25 people coming over later in the day. They responded quickly, and had my problem solved fast. Very reasonable too - I think if I had called one of the major franchises I would have paid much, much more! Great company, and will definitely call them again.
Duncan Plumbing is a company you can trust to do the job right. We had a complete bathroom renovation and Duncan did the plumbing. The were professional and prompt and the bathroom turned out awesome. It's sometimes hard to find good trades that will show up on time and do work correctly the first time. You can trust Duncan Plumbing to do things right. They followed up after the job was done to make sure everything was working correctly and we were completely satisfied. Choose Duncan Plumbing you won't regret it!
Josh is straightforward, knowledgeable, and available. He's helped my family with large and small plumbing jobs, and Is always up front about options and costs. Whenever he does a job, he does it right. I highly recommend him!
There are a lot of things I like to do myself. Major plumbing is NOT one of them. Josh Duncan has been my plumber for the last year ever since I became disenchanted with the big name guys. Josh is knowledgeable, honest, and fair. What more could you ask from your plumber? Duncan Plumbing is a family owned business, and it shows in the great service they provide. I have recommended Duncan Plumbing to several neighbors/friends, and will continue to do so.
I cannot say enough about Josh and this company. I have always been happy with him. always professional he helped me through a problem while he was at his sons ball game. He has been to my house 4 or 5 times I could not be happier.
Great service! I had a pipe leaking in my garage that went into the house and was very worried that small leaks turn into big ones. Josh was very professional, got the job done quickly and the water pressure is better than it was before! I will definitely use his services in the future!
We had a leak of unknown origin. Josh was quick to respond, find the cause and provide several solution options. He provided great service and value. He previously replaced our hot water heater and we will continue to utilize Duncan Plumbing for all our plumbing needs!
First class service I can not say enough about how happy I am with the service I received. Josh arrived on time and had my leaking shower fixed quickly at a very fair price. He will be my regular plumber from now on.
Duncan Plumbing is a full service third generation company.  Created in 1980 by James Duncan with a vision to provide customers with excellent service at an affordable price, Duncan Plumbing earned the reputation of respectable, honest and hard-working. James Duncan's untimely death in 1985 left his only son, Gayle, to keep the vision going. It is now owned and operated by Gayle's youngest son, Josh Our vision remains the same as we continue to strive to bring our customers plumbing excellence with the best products, latest trends and energy efficiency at a reasonable cost. Because of our dedication to customer service, our customers have rewarded us with repeat service. So when you call Duncan Plumbing for help, you wont become our customer for the day, youll become our customer for life.