Founded in 1947, O'Neil & Associates Inc. is one of the global leaders in the development of product support documentation and information solutions. The company specializes in content development, open architecture solutions, Interactive Electronic Technical Manuals (IETMs), e-learning and content management systems. It serves a variety of markets, including Department of Defence, military, aerospace and commercial/industrial, among others. O'Neil & Associates Inc. creates, manages and distributes product support information through the web, CD-ROM, paper and e-learning media. The company is ISO 9001:2008 certified. O'Neil & Associates Inc. has affiliations with the Aerospace Industries Association (AIA), Air Force Association (AFA), American Public Transportation Association (APTA) and American Society for Quality (ASQ), among others.