Massage Envy

First of all, I'm not ever a fan of "chain businesses" unless your name is Nordstrom or Lululemon. I tend to steer clear of the chain businesses because I feel the quality of customer service is...

I scheduled a massage, was called the day of due to the worker being ill, but they switched me to another worker for a different time. Then notified me that my massage would be 138.00. When I...

I'm a bit frustrated that my wife was able to secure services outside of office hours and I could not. They need to be more consistent.

The sales staff are very pushy. Also, whenever I tried to cancel an appointment due to some unforeseen circumstance, the staff asked as to why I'm cancelling. First, it's none of your business as...

I am in town for a few days and needed some relief from muscle pain. I was able to get in only because of a cancellation. Well I was treated by Amy and she was amazing! She listened to what my...