Steak 'n Shake

I had a decent experience here with my family. This location is using the touchscreen kiosks to process orders and payments now. The food was good, my order was correct, and it came out in a...

They did not accept my gift card, despite me calling to confirm it's balance minutes before ordering. The lady at the window wasn't too nice about it either. Way overpriced for food that tastes...

You order by key pad. No contact with employees. I had read several times that the food is cold. Yes it is. Won't be returning here. Five stars for cleanliness.

Now I know why I stopped going to Steak n Shake on Rome Hilliard road. The burgers were so greasy they leaked through the bag. The milkshakes were thin as water and the fries just barely came to...

Lady working drive thru on 11/5/23 at 4:10 pm needs a SERIOUS attitude adjustment. Mumbled our order back to us, was glaring the entire time, and slammed the window in our face. Huffed a big sigh...