Black & White Transportation

4665 W Bancroft St
Toledo OH 43615
4 Reviews

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Opening Hours

Mon - Sun Open 24 Hours


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GET AN UBER INSTEAD. UBER IS CHEAPER AND MORE RELIABLE. Called and scheduled a week-long reservation 2 days before arriving in Maumee and had my pickup time from my hotel and my pickup time from my college, everyday, Monday until Friday. Driver caused me to be late Tuesday, and waited almost 2 hours each day for a driver to pick me up from the college classes (WHEN I WAS ALREADY SCHEDULED IN THEIR BOOKS TO BEGIN WITH). Operators don't answer their phones to even check on the status nor just to ask what's going on, when they finally do answer after waiting 15 minutes on hold, they're very rude. I'm very big with business advertising and I will make it my goal to express my huge dissatisfaction with this horrible business. Won't be long until they will go out of business.
The Hillwyck address in no longer correct--they moved to Bancroft St (near Talmsdge) many years ago. There is a major bug in their app regarding a pick-up point. I was at 2222 Cherry St, & the app insisted I was at 719 Noble St, which no longer exists. Then the app told me I was "out of pickup zone", which I knew to be untrue, as a friend of mine is a B/W employee. I ended up making a personal call to my friend for a flagged fare ride due to the app's malfunction. Since he was halfway across town at the time, it took a few minutes. I am VERY disappointed in the efficiency of the app--I give it a big fat ZERO. The Driver, tho, was absolutely wonderful!
Worst cab service I could ever think of. I called for a pick up from St. Charles Emergency Room and they never showed up. I called the dispatcher several times and still they didn't show. This company is the most unprofessional taxi company. Avoid them at ALL COSTS!!
I called and ordered cab to go to Perrysburg Walmart gave estimate of $11.oo told them go ahead send it. Got my shopping done called to get cab to return to hotel. Same thing no problem. Then as cab is about to show up a very rude lady called telling me trip would be $26 because it wasn't enough miles. $15 fee and $11 cab fare. I asked why I was being charged that now. So after being taken there I had to find way back to hotel because they decided to try make extra on return trip.I will inform company I work for to no longer use their services. Will tell every truck driver I know not use this company.
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