The worst customer service I have ever experienced. 12 years of using them and they said I missed a payment 1 and 1/2 years ago and didn't pick my trash up... YES over a year ago with no phone call, no notice, no anything. Just left my trash sitting there for the coyotes to get into. When I called because I DID NOT miss a payment they were so rude it was unreal. TERRIBLE trash service. Don't use them, I am changing companies.