Verge Network Solutions, Inc has a complete offering of Professional Services, including Consulting, Training, and Technical Support Services. These services are offered separately to customers who have a need to re-design or make more efficient use of their present communications system. Verge's Staff and Engineers represent many years of experience and knowledge in the telecommunications industry. Our staff includes individuals with extensive business experience, technical certifications, and years of background in the design, implementation, and support of complex business communications solutions. We are able to fully engage with our customers to understand their unique applications and business challenges, and then evaluate all relevant data involved in costs and personnel, and then make clear and concise recommendations to assist our customers with the right choice in products and services to meet their unique challenges, and reduce cost. Our evaluation and recommendations include the entire voice and data network, as well personnel and costs associated with specific business applications such as the Call Center environment. Our Full Service Maintenance Agreement includes Professional Services at no charge.