for taking the time to inquire about our company and services. Genesis Steam Carpet Cleaning is a family owned and operated business that began in 2000. We've always believed in taking care of customers the way we want to be served. We know the importance of having you as a client for the long term, in fact, our business was built on referrals from our customers. We know that if we can "create" a "cheerleader" in you, you will pass our name along to your friends, family and neighbors. Business Hours And Location Our main office is located in in Lancaster PA, however, we service most of the Harrisburg, Elizabethtown, Mt. Joy, Hershey, Lebanon, York, Ephrata, Reading, Quarryville, Columbia, Manheim, New Holland areas. Our office hours are 7: 00 am to 5: 00 pm, Monday thru Friday. We do offer Saturday cleaning appointments and we are available 24 hours a day, 7 days a week for water and flood damage emergencies. We understand that plumbing and water damage problems occur at the most inconvenient times, So please call any time after hours. There are several methods of cleaning carpets available and each has it's advantages and disadvantages. We chose to provide the "Truck-Mounted" steam cleaning method, ( also known as hot-water extraction ). The reason we chose this particular method is because it is the only method that cleans deep down into the carpet fibers, "flushing" out unhealthy contaminants. The hot water extraction method is recommended by the world's largest carpet manufacturers, in fact, some Stain and Wear warranties require your carpets be professionally steam cleaned on a regular basis.