What is it with companies that refuse to take responsibility for poor customer service. They completely fail at responding to emails when they have a huge social media presence. Then if you...
- Mon: 8am-12am
- Tue: 8am-12am
- Wed: 8am-12am
- Thu: 8am-12am
- Fri: 8am-9pm
- Sat: 9am-5pm
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Spent many a $ on Quadratec supplied parts and upgrades for four jeeps (CJ, TJ, TJ, JK) over many years and Quadratec's always come through on competitive pricing, availability of standard and...
Customer service, delivery dependibilty, and more have went downhill. There are far too many options to order from these days. It will be a while before I head to there site again.
I ordered a soft top "anti-flap roof slat" for a 2004 Wrangler Unlimited. Spoke to a QT rep beforehand and was told, 1.) " backordered, and 2.) This really works!" As soon as the part was...
March update: despite Rick's promise to "take care" of the issue, he hasn't. It's sad when a company can't replace a simple plastic part. Their loss since all of my future purchases will go to...