Due to changing different people on our plan, I had to go to this store on two separate occasions. I worked with Julio and Chris. Both gentlemen were terrific and incredibly helpful. They were...
Verizon
(17)
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Trust me, go to the actual official Verizon store in the mall. My bill was supposed to drop by $20 instead went up by over $100. On top of that my entire account was changed around and we lost...
I went to Verizon Wireless in Bethlehem last night to get a new cell phone. I have been in customer service for many years. I worked for Verizon Land Lines (not Wireless) in Sales/Service for...
Making everyone wait outside when there is plenty of room to stand and wait in a line inside the store is completely ridiculous. The service used to be top notch as far as coverage but now...
Verizon- Poor customer service- Carlos our sales person lied and tacked on additional fees we didn't need. He said Phone with package was free, to later find out the phone was not actually free....
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