The African-American gentleman who helped me (John, I think?) was friendly and helpful, and installed my windshield wipers. He reminded me to hold onto my receipt in case there was a problem with...
O'Reilly Auto Parts
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Every part I have ever bought from O'Reilly's, especially major stuff that starts off as minor like I just bought a transmission filter kit. It is the proper one but a improperly manufactured...
Pain in the butt, ordered two items online for instore pick up. Showed up an hour later and no one could find either item. Either their systems are all messed up or people are slacking on the job....
Customer service was greatly lacking. Five male employees, no customers in the store. Two females (my daughter and I) were told we had to replace our own battery but we could use the store tools...
The people working here are beyond helpful and nice. Even put my windshield wipers on without me asking!
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