A&E Factory Service

Tech came out to a working refrigerator and freezer to replace the ice maker due to a recall. Tech left us with a non-working refrigerator and freezer. Please avoid them at all cost. I have tried...

We called for service on our garage refrigerator which had stopped working. David,...a service technician came to the house. We had agreed to a $129 service call fee which would be subtracted...

Employee drivers are setting a bad example on your company by driving recklessly in your company vehicle and getting angry at innocent people around that could cause a major accident.

Worse customer service ever. Ice maker was broke, tech came out, replaced ice maker. Two days later still no ice. Had to call the Sears call center. I wanted a direct number to A & E. " we don't...

I missed an entire day of work because a reasonable time slot can not be provided. I received text messages regarding the appointment date and name of the technician. I received updates when he...