Horrible customer service. I've let it pass a few times but today was unacceptable. I wait 30 minutes and finally ask for help for the second time. They tell me that they are busy but all they're...
- Mon: 9am-6pm
- Tue: 9am-6pm
- Wed: 9am-6pm
- Thu: 9am-6pm
- Fri: 9am-6pm
- Sat: 9am-2pm
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Checked in at 10:24 am it's now 11:05 am, to report Debit card lost/stolen and get a temp. There's apparently only one "banker" according to the receptionist. This is a huge Chase building full of...
Decent customer service. BUT anytime I come to this location, there is a long line, that means a long wait. There are 5 or 6 empty stalls and maybe 2 tellers working, if you're lucky.
I wanted to open up a savings account with chase and made an appointment for Monday, well I ended up missing my appointment and rescheduled for Friday. I ended up coming 20 minutes late and they...
The tellers that have helped me have been fine. No problems there. The BIG problem is the amount of time you have to stand in line just to get to the tellers (tellers that are actual people. I am...