Established in 1991, MedConnectUSA provides medical answering and telemessaging services to health care professionals, hospitals, community clinics, as well as managed care organizations. Its operators specifically handle routine and emergency calls from medical patients. Its services include answering, voice mails, e-mails, paging and message forwarding. MedConnectUSA additionally provides nurse triage services. It is a member of the Association of Teleservices International. Its operators undergo continuing Health Insurance Probability and Accounting Act training.