APQC Consulting Group is a business and management consulting firm, serving Fortune 500 companies, governmental agencies, global market leaders and new / emerging businesses. Based in Houston, Texas, the firm provides organizations with the skills, tools and Internet technology to make informed management decisions and enhance quality / service awareness throughout the organization. Its area of expertise comprises strategic planning, process reengineering and redesign, supply chain management, manufacturing productivity, customer satisfaction and measurement systems. The firm is an affiliate of the American Productivity and Quality Center (APQC), a nonprofit organization, providing expertise in benchmarking. APQC is a Malcom Baldridge Award creator and sponsor.