Rockwall Precision Eyecare

2931 Ridge Rd Ste 109
Rockwall TX 75032
1 Reviews

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My mother had a horrible experience as a Spanish speaking client. The Spanish speaking staff was told that the reason why she as a patient had not been able to go annually was because she was unaware that someone on the staff spoke Spanish. After doing the prep for the eye exam she was left in the room with the Doctor without anyone to translate for the eye exam. She tried to communicate with the Doctor that she didn't understand and that she needed translation only for the Doctor to continue with the eye exam. It finally got to the point that my mother the patient got up and came to the waiting room and asked me to translate. The staff as well as the dr need to understand what it is to have clients that are Spanish speaking. Very disappointed
Complete family eye care center and optical