West Telemarketing s inbound operation provides 24-hour telephone and Internet services through a team of direct response representatives. Generally, West s representatives field calls from consumers who are responding to advertised offers on network and cable television, the Internet, direct mail and other media. West s clients include leading direct marketing companies, direct response advertising agencies, financial institutions, consumer goods companies, and telecommunications and data communications service providers. West Telemarketing Inbound is a subsidiary of West Corporation, one of the nation's leading providers of customized contact solutions. Headquartered in Omaha, Neb., West employs approximately 28,000 people located throughout North America, Europe and Asia, including an office in Universal City, Texas.